One of the categories in business information that should not be disclosed outside the organization is personal employee information. Analyze the employee information that should not be disclosed to other organizations and especially to competitors. Explain why that information should not disclose.
Confidential information can be the most valuable asset of a business. A competitive edge in the marketplace may rely on a business having certain information which its competitors do not. However, unlike more tangible assets, the law may not automatically prevent others from taking or using valuable information.
Except where it qualifies for intellectual property rights (IPRs) protection (e.g. copyright, database rights, patents etc), information will usually only be protected as a business asset if it is kept confidential. Confidential information can relate to any subject matter and be stored in any form (whether hard copy, electronic or even stored in people's minds). Examples of confidential information include a new product design, a marketing strategy and software code.
Even if information does attract IPRs protection (by satisfying certain legal criteria relating to its form and substance), it is worth noting that IPRs have their limitations and, in particular, may not always prevent competitors from using valuable ideas within IPRs protected information. Consequently, it is often inappropriate to solely rely on IPRs for protection and a better strategy may be to maintain the secrecy of that information.
Confidential information is often only valuable if it can be used. Such use of information will invariably involve,
(a) storage of the information in an accessible form
(b) its disclosure to others. Storage and disclosure should be carried out in circumstances which physically protects the information and allows it to maintain its status as protected confidential information.
Employees automatically have duties to their employers to not knowingly misuse or wrongfully disclose their employer's confidential information. These obligations are also often expressly confirmed in their employment contracts. If these employees leave a business, the business is less well protected. The courts will generally only protect the more important trade secrets of a business and will be reluctant to restrict ex-employees from subsequently using less critical information. To increase the chances of being able to restrict use of confidential information by ex-employees, it is important that a business can show that,
(a) the ex-employees knew that the information concerned was highly confidential
(b) appropriate measures were taken to protect the information
While confidentiality agreements and express confidentiality obligations in employment contracts are useful tools in protecting information, they should not be over-relied upon. Such agreements may allow damages claims in the event of wrongful use or disclosure of confidential information. However, such compensation may be too little too late if the knowledge underpinning a competitive advantage has been disclosed to competitors. Furthermore, it is often difficult to trace the source of confidential information 'leak'. The golden rule is that information should be kept secure on a day to day basis and only be disclosed to employees, contractors etc where it is necessary in the circumstances
Diary is an essential tool for you as an administrative officer. There are a variety of dairies available and therefore you must choose a diary that meets your requirements and best suits the type of work you do. What should you keep in the mind when choosing a diary? Explain your answer.
A Diary (also known as an Activity Diary or a Job Activity Log) is a written record of how you spend your time.
By keeping a diary for a few days, you can build up an accurate picture of what you do during the day, and how you invest your time. You'll find that memory is quite a poor guide, and that keeping the Log is an eye-opening experience!
Your diary will also help you understand whether or not you're doing your most important work during the right time of day. For instance, if you're more energetic and creative in the morning, you'd be better off doing your most important work during this time. You can then focus on lower energy tasks, such as responding to emails or returning calls, in the afternoon.
Diary is also useful for helping you identify non-core activities that don't help you meet important objectives. For example, you might spend far more time than you think surfing the Internet, or getting coffee each afternoon. When you see how much time you're wasting on such activities, you can then change the way that you work to eliminate them.
To keep a diary, should follow up with
Then, without changing your behavior any more than you have to, note down everything that you do at work, as you do it.
Every time you change activities, whether replying to email, working on a report, making coffee, or gossiping with colleagues, note down what the activity is, the time of the change, and how you feel (alert, flat, tired, energetic, and so on).
Then, at a convenient time, go back through your diary and write down the duration of each activity, and whether it was a high, medium, low, or no value task. (Evaluate this based on how far it contributed to achieving your job goals.)
Once you've logged your time for a few days, analyze your diary. You may be alarmed to see how much time you spend doing low value jobs!
You may also see that you are energetic in some parts of the day, and flat in other parts. A lot of this can depend on how you are, the rest breaks you take, when and what you eat, and the work that you're doing.
Once you've analyzed your diary, you should be able to boost your productivity by applying one of the following actions to various activities:
Eliminate or delegate jobs that aren't part of your role, or that don't help you meet your objectives. These may include tasks that someone else in the organization should be doing (possibly at a lower pay rate) or personal activities such as sending non-work e-mails or surfing the Internet.
Schedule your most challenging tasks for the times of day when your energy levels are highest. That way, your work will be of better quality, and it should take you less time to do. (Our article, Is This a Morning Task? , has more on how to discover your peak time of day.)
Minimize the number of times you switch between types of task. For example, could you check and reply to e-mails at only a few times of the day, or process all of your invoices at the same time each week.
Reception is one of the main areas for an organization. Write notes on what should be taken into account in order to present the reception area of a business as welcoming, pleasant and attractive to visitors.
Good Reception Area
Reception and waiting should never be an empty, anonymous room. There needs to be a warm, friendly, knowledgeable person on hand at all times to personally greet anyone who walks through the door. This person should not be just some minimum wage person hired without a thought. In many ways, this is the point person for your company, the public face. As such, this is actually an important PR position, and should be treated as such. If you need to have an operator to route calls, don’t do it here. PR is too important to be distracted by call routing.
Stylistically, it should match the look and feel of your company, and your logo and colors should be on full display here. This is your first chance to make a good impression on a new visitor to your facility, so you want to not only showcase your brand, but show off your company and what you can do. Style matters here, so you’ll want to spend time, if not money, carefully considering how to maximize the impact of your reception area. Décor should be warm and inviting, yet meld seamlessly with the overall image you want to project with your company. Fresh flowers or attractive plants, a chance to help you to a hot or cold drink and a small snack – fruit is always good – easy access to clean, well fitted bathrooms, today’s newspapers, this week’s magazines; all of these are a must.
Wireless connectivity is a must. If you’re going to keep your guests and visitors waiting, then give them something to do. You already know they’ll almost certainly have a laptop or handheld with them, so let them make use of those tools. Even better, you can use the Wi-Fi connection screen as another opportunity to help put your brand front and center.
A wall mounted flat screen in the reception area is also a must, but don’t just have to turn to some random TV show. Instead, use it to display live, real time data and information about your company, latest happenings, industry wide statistics, stock tickers, and other compelling, important information. You could even use this as a platform to give your guests ideas of where to surf when connect with their own handhelds, and be sure to make mention of your in-company app they can download while they’re waiting. This will give them a virtual tour of your business, and provide them with a virtual concierge, who can answer any questions for them, while they wait. To take it a step further, make the virtual concierge a real person they can speak with live, in addition to having the front desk staffed by a competent PR person.
Even the best batteries have notoriously short use times, so be sure to have plenty of charging ports conveniently located next to the comfortable seating you’re providing. Its thoughtful touches like these that make a big impression.
Bad Reception Area
The business world is fast-paced and always forward bound. To keep up with industrial growth and your own personal advancement, it’s essential to practice good organizational skills. Being disorganized can hinder your ability to get where you want to be professionally, decrease your productivity, cost your employer time and money, and can even be bad for your physical and mental health.
Many people wish to advance their careers and climb those corporate ladders, but they won't get far unless they are organized. Poor organizational skills make people less efficient and less effective, and in the business world those are two qualities that do not bode well with employers. Disorganization can cause employees to confuse dates, mix up assignments, and miss deadlines and, in turn, this makes them unreliable and undependable.
Poor organizational skills are a hindrance to productivity. Instead of being able to get work done, poor organizational skills will leave you rummaging through documents and attempting to carve out a clutter-free area on your desk. Spending all of this time being non-productive causes your efficiency to suffer, which will not look good to your boss.
The old adage “time is money” rings true in the business world, where time is a valuable resource that can be costly to a company when it is wasted. A poor organizational skill influences your ability to manage your time well. This has a tendency to result in a failure to prioritize assignments, complete projects on time and prepare your day-to-day activities. In turn, your poor organizational and time management habits may come with an expensive price tag to your employer. It’s important to get a firm handle on your organizational skills so that you can develop ways to manage your time.
You work in the human recourse management department of a large organization and there is to be a meeting for regional HR managers later this month. You are required to make the necessary arrangements for this meeting. Describe:
How you would organize such a meeting
How you would advise and prepare all the staffs involved
How you would arrange the support services to enhance the flow of the meeting
Project Name
Management Training
Project Website
www.hrm.gov.my
Report Complied By
TANUSSHA A/P G.PARASURAMAN
Reporting Period
JAN 2013 – DEC 2013
Section 1: Summary
The purpose of the meeting is to discuss the employee problem in our organization Today, with the advent of the new work culture where a person seldom meets another and where the only time people speak to each other is during coffee breaks, there are some people who have become introverts. This causes some people to become nervous about giving presentations and speech. No person has all the requisite skills for the job profile. This is one of the greatest disadvantages that one has, because once a person starts earning, they find it difficult to go back to their learning ways. Its causes lack of skills and knowledge.
Time management is the important tool. Poor punctuality regularly late for your appointments or completing your tasks. This may be due to you accepting too many tasks or your inability to assign the correct amount of time to your activities. Poor time management eventually begins to miss deadlines; you are constantly late for appointments and your impact on other people becomes too much for them to cope with productivity levels.
Section 2: Institutional & Project Partner Issues
Provide training session for the employees nervous on the communication skill and improve the skill of talking more in the organizations. Time management processes to their work you can increase productivity and efficiency. A well-designed training program that maximizes learning before, during and after instruction translates into positive, lasting changes on the job. Effective programs can include orientation, on-the-job training and classroom instruction.
Section 3: Outputs and Deliverables OR Outcomes and Lessons Learned
Be clear about what going to present what you have achieved. At the end of the project management helps to demonstrate. The less tangible outputs that should be document and makes them understand the needs of the training session. Training should be fulfills the management’s expectations of employee.
Section 4: Evaluation
For effective training and learning evaluation are used to guide decision-making around various components of the training. Knowledge of and support of training plans.
Section 5: Communication
Plan an impressive communication, can communicate successfully in the many different situations that you'll encounter in the workplace. Effective communication skills training are more essential.
Section 6: Risks, Issues and Challenges
The employee had difficulty to understand and the slides properly since their having language issues. Trainers even face a challenge with respect to working with training as there may not be proper transparency there too. It’s important to be informed about who you engage with.
Section 7: Collaboration and Support
I would like to suggest employee needs to improve their skills by using the training session useful. Employee should improve their work style after workshop. Make useful of the training session.
Section 8: Financial Statement
Printing Materials – RM 23.45
Training Venue - RM 200.00
Pamphlets - RM 123.00
Outside Trainer: RM 350
Section 9: Next Steps
I would like to see the changes in between employees. The senior management will monitor your performance in the organization. Increment based on the performance has been done and tasks.
Business cycle
Section 1: Expansion
In 2013, the global economy expanded at a modest pace amid an uneven growth environment across economies. In the advanced economics, growth continued to improve gradually.
Section 2: Peak
The growth remained strong in middle 2013 favorable employment conditions and wages.
Section 3: Contraction
Growth in emerging economies moderated as domestic demand was affected by policy. Its begin to drop global inflation and contraction slowed.
Section 4: Trough
The weaker external environment, the Malaysian economy continued to trough and slower growth.
Section 5: Recession
From the weaker environment its begin to drop more and been inflation.
Section 6: Summary
From the supply perspective, the continued firm growth in domestic demand contributed to the expansion in the domestic activity.
